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Executive Director of Operations

2 months ago

Los Angeles California, United States Direct Counsel, LLC Full time
Job Description

Direct Counsel, LLC is seeking a seasoned Executive Director of Operations to join our team. As a key member of our leadership team, the Executive Director of Operations will play a crucial role in the strategic and operational leadership of our organization.

Key Responsibilities:
  • Operational Leadership: Oversee and manage the day-to-day operations of our organization, including case management, client relations, and administrative functions.
  • Strategic Planning: Collaborate with our leadership team to develop and implement long-term business strategies and growth plans.
  • Process Optimization: Identify and implement process improvements to enhance the efficiency and effectiveness of our operations.
  • Financial Management: Oversee budgeting, financial planning, and resource allocation to ensure the financial health and profitability of our organization.
  • Human Resources: Lead HR initiatives, including recruitment, retention, professional development, and performance management of staff.
  • Compliance and Risk Management: Ensure our operations comply with all legal and ethical standards, mitigating risks to our organization.
  • Technology Integration: Leverage technology to streamline operations, improve case management, and enhance client service.
  • Client Service Excellence: Uphold our commitment to delivering exceptional client service by ensuring operational practices support this objective.
Requirements:
  • Experience: Minimum of 10 years of executive-level experience, with at least 5 years in a COO or equivalent role within a legal setting, preferably in personal injury law.
  • Education: Bachelor's degree in Business Administration, Law, or a related field. An MBA or JD is highly desirable.
  • Leadership: Proven track record of leadership in a law firm or similar professional services environment, with experience managing large teams and complex operations.
  • Strategic Thinking: Strong strategic planning and execution skills, with a demonstrated ability to drive growth and improve operational efficiency.
  • Financial Acumen: Deep understanding of financial management, budgeting, and resource allocation within a legal firm context.
  • Tech-Savvy: Proficiency in legal technology solutions and case management software.
  • Communication: Excellent communication and interpersonal skills, with the ability to effectively interact with attorneys, staff, and clients.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing operational challenges.