AI Product Engineer

3 weeks ago

San Francisco, California, United States Anthropic Limited Full time

About the Role:

As a member of the Applied AI team at Anthropic Limited, you will play a critical role in driving the adoption of frontier AI by developing bespoke LLM solutions for top enterprises.

You will leverage your customer-facing experience and technical skills to architect innovative solutions that address our customers' business needs, meet their technical requirements, and provide a high degree of reliability and safety.

In collaboration with the Sales, Product, and Engineering teams, you will help enterprise partners incorporate leading-edge AI systems into their products.

You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike.

Responsibilities:

  • Act as the primary technical advisor for prospective customers evaluating Claude.
  • Demonstrate how Claude can be used to solve high-value business problems by developing system architectures and leveraging novel prompting techniques.
  • Partner closely with account executives to understand customer requirements and configure Claude's capabilities to showcase how it meets the customer's needs.
  • Develop customized pilots and prototypes, as well as evaluation suites to make the case for customer adoption.
  • Drive technical decision making by advising on optimal setup, architecture, and integration of Claude into the customer's existing infrastructure.
  • Recommend solutions to technical roadblocks and support customer onboarding by working cross-functionally to ensure successful ramp and adoption.
  • Serve as an ongoing technical advisor throughout implementation and beyond go-live.
  • Travel occasionally to customer sites for workshops, implementation support, and building relationships.
  • Establish a shared vision for creating solutions that enable beneficial and safe AI.
  • Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities.

Requirements:

  • 2+ years of experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Platform Engineer.
  • Strong technical aptitude to partner with engineers and strong proficiency in at least one programming language (Python preferred).
  • Recent experience building production systems with large language models.
  • The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the business problem at hand, finding simple, easy-to-understand solutions.
  • Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities.
  • A love of teaching, mentoring, and helping others succeed.
  • Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders.

What We Offer:

At Anthropic Limited, we are passionate about advancing safe AI systems and creating innovative solutions that benefit our customers and society as a whole.

We offer a dynamic and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.

If you are a motivated and talented individual who is passionate about AI and customer success, we encourage you to apply for this exciting opportunity.

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