Supply Chain Training Manager

24 hours ago


St Louis, Missouri, United States US Foods Full time
Supply Chain Training Manager

US Foods is seeking a highly skilled Supply Chain Training Manager to oversee the entirety of Supply Chain onboarding and training. This role is responsible for ensuring new hires (Selectors & Drivers) are properly trained and equipped to succeed in their roles.

Key Responsibilities:
  • Develop and implement comprehensive training programs for new hires, focusing on classroom, on-the-job, and train-the-trainer methods.
  • Collaborate with Vice Presidents of Operations, Area HR Business Partners, and Field Market Trainers to mentor lead trainers and new hires during a multi-week training program.
  • Conduct employee training needs analysis and identify opportunities to improve Supply Chain safety, productivity, and retention using observations, data & analytics, and feedback.
  • Lead a team of Trainers & New Hires through a multi-week onboarding period, measuring success by various indicators (productivity, quality, reliability, safety, culture integration, job knowledge, retention).
  • Direct and coordinate all aspects of onboarding and training, including scheduling/assigning resources, conducting classroom & floor training, performing observations, and acting as SME on process & milestones.
  • Provide actionable performance, behavioral feedback, and coaching in both classroom and on-the-floor environments.
  • Facilitate mentoring of new Selectors & Drivers to drive engagement through the onboarding process.
  • Analyze and track weekly Trainers & Associates performance (30/60/90-day milestones) to ensure expectations are met.
  • Collect data to determine safety, effectiveness, retention, and sustainability of training for the continuous improvement of the program.
  • Serve as a point of contact and collaborator for Field Market Trainers.
  • Ensure both new and existing Associates are safely following preferred plays while meeting productivity goals.
  • Partner with Vice President Operations, Directors, HR, Field Market Trainers, Supervisors, and Managers to regularly check progress and performance of new selectors to uncover coaching opportunities and identify steps to improve performance.
  • Report out performance and retention data to Vice President Operations & HR while providing training recommendations and strategies based on trends.
  • May consult in the interview, hire, performance review, discipline, and termination process in collaboration with the Vice President of Operations & HR to ensure all training needs are aligned, relevant, and delivered as expected.
Requirements:
  • Minimum of two years training/facilitation experience, preferably in a Supply Chain and/or Warehouse environment.
  • Minimum of one year experience overseeing a workforce.
  • Prior experience and/or leadership/direct supervision in a Supply Chain/Warehouse environment is preferred.
  • PIT experience preferred, not required.
Preferred Qualifications:
  • Strong facilitation, leadership, communication, engagement, and development skills.
  • Ability to compile and interpret operational metrics.
  • Broad knowledge of warehouse operations, methods, and procedures.
  • Strong computer skills with proficiency in PowerPoint, Word, and Excel (Access preferred).
  • Familiarity with inventory control, OSHA, HACCP, and other regulatory requirements is preferred.
Work Environment:

Inside/Outside of DCs, exposure to heat & cold (freezer & cooler). Travel via air & car (rental).

Equal Opportunity Employer:

US Foods is an equal opportunity employer and welcomes applications from diverse candidates.



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