Director of Operations

4 weeks ago


Camp Hill, Pennsylvania, United States City Wide Facility Solutions Full time
Director of Operations

City Wide Facility Solutions is seeking a highly skilled Director of Operations to join our team. As a key member of our leadership team, you will be responsible for managing, developing, and leading a team of Facility Service Managers (FSMs) that support our clients.

The ideal candidate will have a proven track record of success in sales, account management, or operations, with a strong ability to communicate effectively and build relationships with customers and colleagues.

Key responsibilities will include:

  • Managing and developing a team of FSMs to achieve annual revenues and profits
  • Identifying, hiring, and training operational employees
  • Developing and maintaining positive client relationships and achieving client retention above 90%
  • Ensuring ICs are compliant with requirements to service City Wide clients and meet clients' scope of work
  • Participating in all new client starts for the duration of the new start

Requirements include 5+ years of experience in a sales, account management, or operations role, with a demonstrated track record of success managing a sales and/or account management team.

City Wide Facility Solutions offers a competitive compensation and benefits package, including a fast-paced and dynamic work environment that rewards performance within a collaborative, inclusive, and fun environment.



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