Dental Operations Team Lead

5 days ago


Torrington, Connecticut, United States Aspen Dental Full time

Role Overview

We are seeking a skilled Supervisor to join our team at Aspen Dental. In this role, you will play a vital part in delivering exceptional patient care and experience.

Responsibilities

  • Provide superior patient service with compassion and care, adhering to company policies, government regulations, and dental board standards.
  • Collaborate with the dental team to provide outstanding patient care.
  • Consult with patients on treatment options, verify insurance payment, and ensure high-quality care.
  • Under the direction of the Manager, supervise and reinforce daily tasks and priorities of the non-clinical team.
  • Review data daily to evaluate the impact on the practice.
  • Oversee scheduling and confirming patient appointments.
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing.
  • Additional tasks assigned by the Manager.

Requirements

  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking and place a premium on leveraging data.
  • Organized and detail-oriented.
  • Experience in sales.

About Aspen Dental

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc.


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