Support Technician Specialist

3 days ago


Springfield, Virginia, United States BAE Systems USA Full time
Electronics Systems Division Overview

As part of the Electronics Systems Division, you will be working with a talented team of engineers and technicians who design, integrate, and test cutting-edge electronic systems. Our division delivers advanced electronics solutions for defense and commercial markets, and we are committed to pushing the boundaries of innovation.


Job Summary

We are seeking a skilled Customer Support Technician to join our team. This role will involve providing user support and customer service on customer-supported computer applications and platforms. The successful candidate will troubleshoot problems, advise on the appropriate action, and respond to queries, isolating issues and determining solutions.


Responsibilities
  • Provide user support and customer service on customer-supported computer applications and platforms
  • Troubleshoot problems and advise on the appropriate action
  • Respond to queries, isolate issues, and determine solutions

Requirements

To be successful in this role, you will need:

  • A strong background in customer service and technical support
  • Excellent communication and problem-solving skills
  • The ability to work effectively in a fast-paced environment

Salary and Benefits

We offer a competitive salary of $76,120 - $128,480 per annum, as well as a range of benefits including health insurance, a 401(k) savings plan, and paid time off.

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