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Client Relationship Manager

2 months ago

Chicago, Illinois, United States Access IT Group, Inc. Full time
Job Overview

About AccessIT Group:

AccessIT Group specializes in providing cutting-edge cybersecurity solutions tailored to assist organizations in designing, implementing, and managing their security frameworks. Our expertise spans cloud services, risk management, compliance, and implementation, enabling us to help clients navigate the complexities of modern cyber threats. With over two decades of experience and strong partnerships with leading technology providers, we empower our customers to select the most suitable technologies for their IT environments. We are dedicated to fostering a workplace that values Diversity, Equity, and Inclusion, creating a culture where all differences are recognized and contribute to our collective success.

Position Summary:

We are seeking a skilled Account Manager to enhance our client engagement efforts. Our organization offers comprehensive healthcare, dental, and vision benefits for employees and their families, along with a matching 401K plan, paid vacation, and medical leave, among various other perks.

Key Responsibilities:

  • Engage with prospects and clients through various channels including meetings, calls, emails, and networking events.
  • Achieve sales targets and milestones consistently throughout the year.
  • Promote Cybersecurity Services, Cloud Solutions, and Managed Services to enterprise-level clients.
  • Identify and propose cybersecurity solutions tailored to a diverse range of current and potential clients.
  • Prospect for new accounts for both the company and supported vendors.
  • Facilitate attendance at marketing events such as seminars, trade shows, and webinars.
  • Prepare quotations, presentations, and proposals for clients.
  • Handle paperwork necessary for activating and delivering professional service engagements.
  • Process purchase orders from initiation to execution.
  • Provide management with accurate sales and service forecasts.
  • Maintain up-to-date knowledge of the cybersecurity industry through workshops, publications, and networking.
  • Develop and sustain a comprehensive understanding of our solutions and services.
  • Build and nurture relationships with current and prospective clients across their organizations.
  • Communicate new product and service opportunities, special developments, and competitive insights gathered from field activities.
  • Coordinate with company staff to fulfill sales closure requirements.
  • Perform additional related tasks as necessary.

Qualifications:

  • A Bachelor’s degree or higher is preferred.
  • Experience in selling advanced Cybersecurity Services, SaaS solutions, and Managed Services.
  • A minimum of 3 years of current quota-carrying sales experience, ideally in the IT infrastructure or cybersecurity sectors, with a proven record of exceeding sales objectives.
  • Established relationships within the cybersecurity market in Illinois.
  • Demonstrated ability to prospect and convert new clients.
  • Familiarity with CRM systems, particularly Salesforce, is preferred.

Essential Skills:

  • Exceptional organizational and planning capabilities.
  • Strong time management skills with the ability to multitask and prioritize effectively.
  • Attention to detail coupled with strong problem-solving abilities.
  • Excellent verbal and written communication skills.