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Customer Service Associate
3 weeks ago
At Wesco, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer experiences through responsive communication via telephone, email, and walk-ins.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner, resolving mostly routine and some non-routine problems.
- Analyze customer needs and refer to other departments as necessary to provide comprehensive solutions.
- Process payments for cash account customers efficiently and accurately.
The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work well under pressure. We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.
