Operations Manager
1 week ago
As a Service Center Operations Manager at Bottom Line Equipment, you will be responsible for leading and managing the activities and overall functions of our site-specific Parts, Service, and Rental Departments. You will organize, structure, and manage daily business activities, build work relationships with all site staff to maintain an efficient rental process and a high level of customer service, and provide oversight and accountability for site communication, production, and efficiency.
Key Responsibilities:
Leads and manages activities and overall functions of site-specific Parts, Service, and Rental Departments
Organizes, structures, and manages daily business activities
Builds work relationships with all site staff to maintain an efficient rental process and a high level of customer service
Provides oversight and accountability for site communication, production, and efficiency
Leads, directs, and motivates all levels of personnel to perform as one unit/team at site location
Creates and supports a culture of teambuilding, unity, and high performance
Responsible for site financials, strategic planning, budgeting, expenses, and strategic planning
Communicates store performance to executive management team
Maximizes rental revenue through fleet planning and utilization
Forecasts income and equipment usage
Communicates equipment needs and recommendations for acquiring/purchase
Reviews inventory reports to ensure accuracy and fleet availability
Reviews daily equipment pick up report
Manages equipment repair status report
Maintains quality control standards by conducting periodic audits of equipment
Conducts daily store and safety meetings
Participates in the interviewing and hiring of employees with department managers
Responsible for managing and maintaining store's camera and security systems
Manages outside hauling to increase efficiency and manage expenses
Assists the HSE and HR departments with all accident/incident investigations and safety reporting
Requirements:
Bachelor's degree in Business or related field preferred
5+ years operations support or management experience in equipment rental business preferred
What We Offer:
Competitive salary
Paid time off
401-K with company match
Medical insurance
Vision insurance
Dental insurance
Company-paid life insurance
Voluntary life policies
Company-paid short-term and long-term disability
Short-term and long-term incentive plans
Tool and work boot allowance
Prescription eye protection allowance
Company-paid training
Embracing Our Core Values:
Make It Happen
Do the Right Thing
Work Hard, Smart and Safe
We Care
Be the Best
Own It
Why Join Us:
At Bottom Line Equipment, we are committed to building better communities by raising the standards of quality and safety for all. We are seeking top candidates who are interested in advancing their career and making a difference in our industry. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.
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