Clinical Care Coordinator
1 week ago
We are seeking a skilled Registered Nurse to join our team as a Clinical Care Coordinator in the Med Surg department at Mass General Brigham.
About the RoleIn this role, you will be responsible for ensuring seamless patient care and coordination between healthcare providers and specialists. Your expertise in nursing practice and excellent communication skills will enable you to effectively manage patient flow, prioritize tasks, and resolve complex issues.
As a key member of our team, you will have the opportunity to work closely with interdisciplinary teams to develop and implement personalized care plans that address patients' unique needs and goals. Your strong analytical and problem-solving skills will be essential in identifying areas for improvement and implementing process enhancements to optimize patient outcomes.
Responsibilities- Triage phone calls from patients, families, and healthcare providers, responding promptly to clinical-related communications.
- Collaborate with attending physicians, mid-level practitioners, and administrative support staff to ensure timely and effective communication and coordination of patient care.
- Conduct insurance prior authorization for diagnostic testing and procedures, ensuring compliance with regulatory requirements.
- Track and review outpatient test results, reporting abnormal findings to supervising physicians and informing patients of test results and clinical implications.
- Maintain accurate records and complete various medical and administrative forms, such as disability documentation and VNA reports.
- Bachelor's degree in Nursing preferred
- Current licensure as a Registered Nurse in Massachusetts
- Basic Life Support (BLS) certification
- Relevant professional experience in cardiology or a related field
- Bilingual (English/Spanish speaking) strongly preferred
- A competitive salary range of $93,000 - $120,000 per year, depending on experience
- Comprehensive benefits package, including medical, dental, vision, life insurance, and employee assistance programs
- A dynamic and supportive work environment with opportunities for professional growth and development
- A hybrid work model offering flexibility and work-life balance
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