Technical Customer Care Professional

3 weeks ago


Edison, New Jersey, United States C+A Global Full time
Customer Support Opportunity

C+A Global is seeking a highly skilled Technical Customer Care Professional to join our growing team. As a key member of our customer support department, you will play a vital role in delivering exceptional service and ensuring customer satisfaction.

Your primary responsibility will be to provide expert technical support to customers via phone, email, and chat platforms. You will troubleshoot complex product issues, resolve complaints, and offer innovative solutions that meet their needs.

In addition to your technical expertise, we value professionals who can work well under pressure, prioritize tasks effectively, and maintain a positive attitude in fast-paced environments.

Compensation and Benefits
  • $62,000 - $72,000 per year
  • A comprehensive benefits package, including health insurance, vision, dental, and 401(k) matching
  • Ten paid holidays and generous PTO
  • A dynamic and supportive work environment


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