Current jobs related to Managed Services Help Desk Technician - Bellevue, Washington - NerdsToGo Inc

  • Service Desk Technician

    1 month ago

    Bellevue, Washington, United States Insight Global Full time

    Job Summary: We are seeking a highly skilled Service Desk Associate to join our team at Insight Global. As a Service Desk Associate, you will be the primary point of contact for internal company employees, providing technical support and resolving issues related to information systems and hardware/software problems.Key Responsibilities:Provide technical...

  • IT Help Desk Support Specialist

    4 weeks ago

    Bellevue, Washington, United States K2 Staffing, LLC Full time

    Job Summary:We are seeking a skilled IT Help Desk Support Specialist to join our team at K2 Staffing, LLC. As a Help Desk Engineer, you will provide technical support to our clients, resolving issues and improving their overall experience.Key Responsibilities:Provide pre- and post-sales support to clients, including discovery meetings, site visits,...

  • Front Desk Representative

    4 weeks ago

    Bellevue, Washington, United States Island Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Island Hospitality Management. As a key member of our front desk operations, you will be responsible for providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a seamless experience for our guests.Key...

  • Front Desk Representative

    1 month ago

    Bellevue, Washington, United States Lodging Dynamics Full time

    Job OverviewLodging Dynamics is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations and check-ins, and maintaining a clean and organized front desk area.Key Responsibilities:Register guests into the hotel in a prompt and courteous...

  • Field Service Technician

    4 weeks ago

    Bellevue, Washington, United States Glory Global Solutions Ltd Full time

    Job Title: Field Service TechnicianAt GLORY Global Solutions Ltd, we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Directly manage all aspects of customer service and care with...

  • Front Desk Representative

    4 weeks ago

    Bellevue, Washington, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at W Bellevue. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, room reservations,...

  • Diesel Equipment Technician Specialist

    4 weeks ago

    Bellevue, Washington, United States Republic Services Full time

    At Republic Services, we're committed to providing exceptional waste management solutions to our clients. As a Diesel Equipment Technician Specialist, you'll play a vital role in ensuring our fleet of vehicles is always in top condition.We're seeking a skilled and experienced technician to join our team. In this role, you'll work closely with our drivers,...

  • Front Desk Hospitality Representative

    4 weeks ago

    Bellevue, Washington, United States Lodging Dynamics Full time

    Front Desk Agent Job DescriptionAt Lodging Dynamics, we're seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-ins and check-outs.Key Responsibilities:Register guests into the hotel in a prompt and courteous manner,...

  • Senior Practice Manager

    4 weeks ago

    Bellevue, Washington, United States Snowflake Computing Full time

    About the Role:Snowflake Computing is seeking a highly skilled Sr. Services Practice Manager to join our team. As a key member of our Professional Services organization, you will be responsible for driving services sales enablement and execution, as well as services delivery success for our accounts.Key Responsibilities:Report to a Practice Director on the...

  • Front Desk Supervisor

    4 weeks ago

    Bellevue, Washington, United States Embassy Suites Seattle Bellevue Full time

    Job Summary:We are seeking a highly skilled Front Desk Supervisor to join our team at Embassy Suites Bellevue. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading by example, and championing the front desk staff to build lasting impressions and guest loyalty.Key Responsibilities:Assist with training, coaching,...

  • Automotive Service Technician

    4 weeks ago

    Bellevue, Washington, United States Bridgestone Americas Full time

    Job SummaryThe Automotive Technician plays a vital role within our automotive service team at Bridgestone Americas. As a key member, you will learn and develop foundational skills in diagnosing, repairing, and maintaining vehicles. Under the guidance of experienced technicians, this role involves hands-on learning to address various automotive systems and...

  • Service Operations Manager

    4 weeks ago

    Bellevue, Washington, United States Rivian Automotive Full time

    About RivianRivian is on a mission to keep the world adventurous forever. This mission extends to our Electric Adventure Vehicles and the team members we seek to attract. As a company, we challenge what's possible and operate in areas that are unknown.Role SummaryThe Assistant Service Operations Manager requires an experienced professional with high levels...

  • Front Desk Representative

    1 month ago

    Bellevue, Washington, United States Marriott Full time

    Job SummaryAs a Front Desk Agent at Marriott, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesOrganize and confirm guest check-ins and...

  • Experienced Volvo Service Technician/Mechanic

    1 month ago

    Bellevue, Washington, United States Swickard Auto Group Full time

    Job SummaryWe are seeking a skilled Volvo Service Technician to join our team at Swickard Auto Group. As a key member of our service department, you will be responsible for diagnosing, troubleshooting, and repairing complex automotive problems.Key Responsibilities:Diagnosis and Repair: Analyze customer concerns and symptoms to identify the root cause of...

  • Dental Equipment Technician

    4 weeks ago

    Bellevue, Washington, United States Burkhart Dental Supply Full time

    Job DescriptionWe are seeking a highly skilled Field Service Technician to join our team at Burkhart Dental Supply. As a Field Service Technician, you will be responsible for providing exceptional client experiences while performing onsite repair and installation of dental equipment.Key Responsibilities:Provide Exceptional Client Experience: Build...

  • Senior Field Service Technician

    4 weeks ago

    Bellevue, Washington, United States Rivian Full time

    About RivianRivian is a pioneering electric vehicle manufacturer dedicated to creating a sustainable future. Our mission is to empower people to explore the world without compromising the planet.We're seeking a highly skilled Sr. Field Service Technician to join our team. As a key member of our service organization, you will be responsible for delivering...

  • Floor Technician

    1 month ago

    Bellevue, Washington, United States ABM Industries Full time

    Job Title: Floor TechnicianAt ABM Industries, we are seeking a skilled Floor Technician to join our team. As a Floor Technician, you will be responsible for maintaining high standards of cleanliness and floor care across various environments.Key Responsibilities:Operate machinery to complete assigned stripping, waxing, buffing, scrubbing, refinishing,...

  • Customer Service Representative

    4 weeks ago

    Bellevue, Washington, United States Bowlero Corp Full time

    Job OverviewBecome a part of the dynamic team at Bowlero Corp as a Greeter/Counter Desk Associate. This role is perfect for individuals who enjoy interacting with people and providing exceptional customer service.Key Responsibilities:Provide a warm welcome to guests and ensure a positive first impressionManage the waitlist and track availabilityAssign lanes,...

  • Receptionist Opportunities with Pace Staffing Network

    4 weeks ago

    Bellevue, Washington, United States Pace Staffing Network Full time

    Job DescriptionPACE Staffing Network is seeking skilled candidates for Receptionist positions in the Puget Sound area. As a Receptionist with our team, you will be responsible for creating a positive and helpful experience for others.Key Responsibilities:Providing exceptional customer service to clients and visitorsManaging front desk operations, including...

  • IT Support Specialist

    4 weeks ago

    Bellevue, Washington, United States CSG Services Full time

    Job Summary:CSG Inc. is seeking an IT Specialist to join our team. As an IT Specialist, you will be responsible for providing technical support and services to our clients. This includes troubleshooting and resolving technical issues, as well as providing training and documentation to our clients.Key Responsibilities:Provide technical support and services to...

Managed Services Help Desk Technician

1 month ago

Bellevue, Washington, United States NerdsToGo Inc Full time
Job Summary

We are seeking a highly skilled and motivated Help Desk Technician to join our team at NerdsToGo Inc. As a Help Desk Technician, you will be responsible for providing first-level technical support to our customers, resolving issues efficiently, and ensuring a seamless service experience.

Key Responsibilities
  • Deliver first-level support to customers through various channels, including phone, email, and remote access tools.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Assist with network troubleshooting, including addressing issues with routers, switches, and Wi-Fi connections.
  • Perform basic troubleshooting and maintenance of PC hardware and software, identifying issues and implementing solutions.
  • Act as a liaison for our customers with their other technical vendors.
  • Manage and maintain Active Directory and Azure AD environments.
  • Support users in managing their applications and software, including M365 and email.
  • Contribute to the team by sharing knowledge, training, and supporting Technicians.
  • Utilize Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) tools to efficiently manage tickets and support requests.
Requirements
  • A foundational degree or certification in a technology-related field, or equivalent practical experience.
  • At least 2 years of experience in a technical support or help desk role, with a proven track record of resolving customer issues effectively.
  • Basic knowledge of PC troubleshooting, including familiarity with Windows and Mac OS.
  • Understanding of networking concepts and devices (routers, switches, firewalls).
  • Excellent communication and customer service skills, with the ability to explain technical concepts in a clear and understandable manner.
  • Valid driver's license for potential on-site client visits.
Preferred Qualifications
  • A+ certification or similar foundational IT certifications.
  • Experience with ConnectWise Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools.
  • Ubiquiti networking experience.
  • Prior experience in a customer service role, particularly within a technology or managed services environment.
Why Work with Us

NerdsToGo Inc is a rapidly growing technology-based service company with a mission to provide the finest white-glove service in the business. We offer a competitive benefits package, including health insurance, vacation, paid holidays, and commission. Our team is supportive and caring, prioritizing learning and growth. We take fun to another level, are infectiously positive, and truly care about one another.