Restaurant Shift Manager
4 weeks ago
At Lone Star Market, we are seeking an experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are working efficiently.
Key Responsibilities:
• Create schedules for each crew member and ensure they are working accordingly
• Provide breaks to each crew member according to specified schedules and fill in as a crew member when necessary
• Oversee the work of crew members to ensure delivery of fast and efficient service to each customer
• Assist new crew members in understanding the system and handling POS or order-taking machines
• Monitor wait times for customers, ensuring that no customer has to wait for longer than the time stipulated by the company
• Train and develop new employees and ensure they shadow experienced ones during the course of the shift
• Assist with inventory control procedures to ensure that all needed supplies, kitchen utensils, and equipment are constantly available
• Create and maintain effective liaison with vendors and suppliers to ensure timely delivery of supplies and equipment
• Oversee the work of kitchen staff to ensure preparation of quality food items and provide insight into rotating stored items
• Handle customers' complaints and ensure that they are resolved in a timely manner
• Oversee the closing and balancing of cash registers at the end of each shift and ensure that any issues are resolved immediately
Requirements:
• High School Diploma or GED required, some college preferred
• Good experience working in the quick service restaurant industry in management
• Customer Service-Oriented
• Reliable transportation
• Comfortable working on your feet for full shift
• Accountability for Results
• Passion to Serve
• Respect for Each Individual
About Lone Star Market:
Lone Star Market is your all-day, everyday stop for fresh, made-to-order foods, beverages, coffee, fuel services, ATMs, and convenience. We believe that food is more than just sustenance. It is a way to connect with others, to celebrate life, and to experience the world around us. We believe that food can be a force for good in the world. We are committed to using our platform to promote sustainability, community, and social justice.
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