Patient Care Specialist

2 days ago


Le Crotoy, Hauts-de-France, United States Serenity Healthcare Full time
About the Role

Serenity Healthcare is seeking a dedicated Patient Care Coach to join our team. As a Patient Care Coach, you will play a vital role in guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience.

Key Responsibilities
  • Be the face of Serenity Healthcare, providing exceptional customer service and support to patients.
  • Develop and maintain strong relationships with patients, understanding their unique needs and concerns.
  • Collaborate with the care team to ensure seamless communication and coordination of patient care.
  • Participate in ongoing training and professional development to stay up-to-date on the latest treatment methods and technologies.
Requirements
  • High School Diploma or equivalent required.
  • Three years' experience in customer service or a related field.
  • Excellent verbal and written communication skills, with the ability to connect with individuals from diverse backgrounds.
  • Basic math skills and ability to maintain accurate records.
What We Offer
  • A competitive hourly rate of $22.
  • Opportunities for career growth and advancement within the company.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • 20 days of paid time off annually, plus 10 holidays.

Serenity Healthcare is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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