Higher Education Support Specialist
2 days ago
We are seeking a highly motivated and detail-oriented Higher Education Support Specialist to join our team at Maricopa Community College District. This is an excellent opportunity to work in a fast-paced environment, assisting students with enrollment steps and providing exceptional customer service.
About the RoleThe ideal candidate will possess excellent communication skills, problem-solving abilities, and experience working with diverse populations. As a Higher Education Support Specialist, you will be responsible for:
- Assisting new students with self-service functions and guiding them through the enrollment process
- Providing support for various student services programs, including Enrollment Services, Admissions & Records, Financial Aid, Testing, Advisement, and other campus resources
- Serving as a central point for triaging student inquiries and referring students to appropriate services or departments
To be successful in this role, you must have:
- An Associate's Degree from a regionally accredited institution, and one (1) year full-time of student services or college teaching experience, or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs
- Demonstrated excellent customer service skills and the ability to communicate effectively with diverse populations
- Strong problem-solving skills and a wide knowledge base of student services functions
As a Higher Education Support Specialist, you will enjoy a competitive salary range of $18.82 - $23.55/hourly, DOE, and access to our comprehensive benefits package, including health insurance, paid time off, and tuition reimbursement for employees and dependents.
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Academic Support Specialist
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