Operations Management Director

1 week ago


West Mystic, Connecticut, United States Hard Rock Cafe Full time
Job Description

Estimated Salary: $70,000 - $90,000 per year

Company Overview

Hard Rock Cafe is one of the most recognized brands in the world, with venues in over 70 countries. Our commitment to delivering exceptional customer experiences has earned us a reputation for excellence.

Job Summary

We're seeking a highly motivated Operations Management Director to join our team. As a key member of our operations leadership team, you will be responsible for driving business results, improving operational efficiency, and fostering a culture of excellence.

Responsibilities
  • Develop and implement strategic plans to drive business growth and improve operational efficiency.
  • Serve as a mentor and coach to develop hourly staff members into brand ambassadors.
  • Manage labor schedules and ensure alignment with business objectives.
  • Promote a culture of customer service and guest satisfaction.
Requirements
  • 3+ years of experience in an operations management role with high-volume exposure in a casual-themed restaurant.
  • Native Americans receive preference in accordance with Tribal Laws.

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