Hospitality Ambassador
3 weeks ago
At Chili's Grill & Bar, we're passionate about delivering exceptional guest experiences. As a Guest Experience Specialist, you'll play a vital role in ensuring every guest feels welcome and valued. Your warm smile and friendly demeanor will set the tone for a memorable dining experience.
Key Responsibilities:
- Provide a warm welcome to every guest, setting the tone for a memorable experience
- Manage the wait list, ensuring guests are informed and engaged
- Communicate guest concerns to management, ensuring prompt resolution
- Answer phone calls within three rings, directing calls as needed
- Support fellow team members, working together to deliver exceptional service
About Us:
Chili's Grill & Bar was born in Dallas, Texas in 1975. With a legacy rooted in service, hospitality, and giving back, we're committed to delivering the best experience to every guest, every day. Our menu features a range of delicious options, from Big Mouth burgers to hand-shaken margaritas. We're passionate about creating a welcoming atmosphere that makes every guest feel at home.
About You:
We're looking for friendly, warm, and caring individuals who are ready to greet with a smile. As a Guest Experience Specialist, you'll thrive in a fast-paced environment, thinking and acting quickly to meet the needs of our guests. You'll be able to work in a standing position for long periods and safely lift and maneuver trays of food when necessary. No experience is necessary, just a passion for delivering exceptional guest experiences.
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