Hospitality Ambassador

3 weeks ago


Spring Hill, Tennessee, United States Chili's Grill & Bar Full time
Guest Experience Specialist

At Chili's Grill & Bar, we're passionate about delivering exceptional guest experiences. As a Guest Experience Specialist, you'll play a vital role in ensuring every guest feels welcome and valued. Your warm smile and friendly demeanor will set the tone for a memorable dining experience.

Key Responsibilities:
  • Provide a warm welcome to every guest, setting the tone for a memorable experience
  • Manage the wait list, ensuring guests are informed and engaged
  • Communicate guest concerns to management, ensuring prompt resolution
  • Answer phone calls within three rings, directing calls as needed
  • Support fellow team members, working together to deliver exceptional service

About Us:

Chili's Grill & Bar was born in Dallas, Texas in 1975. With a legacy rooted in service, hospitality, and giving back, we're committed to delivering the best experience to every guest, every day. Our menu features a range of delicious options, from Big Mouth burgers to hand-shaken margaritas. We're passionate about creating a welcoming atmosphere that makes every guest feel at home.

About You:

We're looking for friendly, warm, and caring individuals who are ready to greet with a smile. As a Guest Experience Specialist, you'll thrive in a fast-paced environment, thinking and acting quickly to meet the needs of our guests. You'll be able to work in a standing position for long periods and safely lift and maneuver trays of food when necessary. No experience is necessary, just a passion for delivering exceptional guest experiences.

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