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General Merchandise Expert

2 months ago

Buffalo, New York, United States Target Full time
About the Role

We are seeking a highly skilled and motivated General Merchandise Expert to join our team at Target. As a General Merchandise Expert, you will play a critical role in ensuring that our store's General Merchandise areas are stocked, accurately priced, and presented in a way that delights our guests.

Key Responsibilities
  • Create a welcoming experience for our guests by authentically greeting them and providing exceptional service.
  • Observe and respond to guest needs, using body language and verbal cues to tailor your approach.
  • Engage with guests in a genuine way, asking questions to better understand their specific needs and providing solutions to improve their experience.
  • Be knowledgeable about the tools, products, and services available in the store, and specific to your area, to solve issues for the guest and improve their experience.
  • Thank guests in a genuine way and let them know we're happy they chose to shop at Target.
  • Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock, and accurately signed for guests.
  • Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs.
  • Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad.
  • Execute revisions, sales plans, and planograms for all GM categories.
  • Assist all non-GM areas of the store with transition sets and In-Store Marketing (ISM).
  • Conduct weekly price change workload for all GM categories.
  • Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy.
  • Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely.
  • Own backroom aisles, including backstock, for your GM areas.
  • Process all inbound deliveries using the Receive application to ensure inventory accuracy.
  • Complete all backroom daily and weekly audits.
  • Operate power equipment only if certified.
  • Maintain backroom and fixture room organization, location accuracy, and follow equipment guidelines.
  • Follow processes accurately with attention to detail, monitor own progress, and accurately prioritize tasks.
  • Demonstrate a culture of ethical conduct, safety, and compliance.
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
  • Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws.
  • All other duties based on business needs.
What We're Looking For
  • A welcoming and helpful attitude toward guests and other team members.
  • The ability to learn and adapt to current technology needs.
  • The ability to work both independently and with a team.
  • The ability to resolve guest questions quickly on the spot.
  • Attention to detail and the ability to follow a multi-step process.
Requirements
  • Accurately handle cash register operations.
  • Climb up and down ladders.
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.
Accommodations

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at for additional information.