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Front Desk Sales Associate

2 months ago

Marietta, Georgia, United States Scenthound Full time
About the Position

The Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer.

Key Responsibilities
  • Sales Experience: Drive membership sales through health and wellness education and promote key performance indicators such as average ticket price and rebook ratio.
  • Customer Service: Answer phone calls, schedule customer appointments, manage customer profiles and records, and resolve customer concerns.
  • Cash Handling: Manage the cash drawer and be responsible for daily cash handling.
  • Sanitary and Cleaning Practices: Adhere to Scenthound's sanitary and cleaning practices to keep the reception area clean and presentable.
Requirements
  • Sales Experience: Confidence in selling services and products, ability to connect with customers, and provide outstanding customer service.
  • Customer Service: Effective communication with team members and dog parents, independently solve problems using Scenthound values and culture as a guide, and attention to detail.
  • Time Management: Schedule appointments efficiently and hold oneself and others to Scenthound standards.
Compensation

$14.00 per hour