Server Assistant Support Staff

4 weeks ago


Longmeadow, Massachusetts, United States Redstone Restaurant Group Full time

Are you passionate about delivering exceptional customer service and keen on launching your career in the food and hospitality sector? This role presents a fantastic opportunity to hone your skills and knowledge as you progress.

Our team serves as the heart of our establishment, dedicated to nurturing a lively and supportive environment. In addition to avenues for personal growth, team members benefit from perks such as complimentary meals and adaptable scheduling.

Responsibilities:

  • Greet guests with a positive and welcoming attitude while providing them with menu information and assistance.
  • Continuously ensure the quality of food and beverage presentation.
  • Keep the restaurant neat and clean at all times by clearing and resetting tables and servicing restrooms.
  • Check table settings and serving trays for accuracy.
  • Adhere to established food safety protocols and regulations.
  • Complete opening and closing side tasks as assigned.
  • Educate yourself on menu items and specials to better serve guests.
  • Possess the ability to function effectively in a fast-paced atmosphere.
  • Effectively resolve customer issues and seek out a manager when needed.
  • Maintain a professional appearance by following dress code standards.

Qualifications:

  • Possess exceptional customer service and communication skills with both customers and coworkers.
  • Effectively manage and prioritize tasks to ensure efficient workflow.
  • Can work flexible hours, including evenings, weekends, and holidays.
  • Is capable of standing and walking for extended periods as well as lifting up to 40 pounds.
  • Thrives in a diverse environment and is able to take on any task with enthusiasm.
  • Is reliable, punctual, and committed to the job.

Compensation: $15 - $20 hourly


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