Store Associate

4 weeks ago


Niles, Illinois, United States CVS Health Full time
Customer Service Representative Opportunity

At CVS Health, we're committed to delivering exceptional customer experiences. As a Store Associate - Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service. Your warm and friendly demeanor will make a lasting impression, and your ability to anticipate customer needs will set you apart.

  • Provide exceptional customer service by actively listening, empathizing, and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to maintain a visually appealing store environment, ensuring all products are properly stocked and facing.
  • Accurately process transactions, handle customer complaints, and maintain a high level of product knowledge to effectively assist customers.
  • Support the pharmacy team by assisting with tasks such as filling prescriptions, answering customer questions, and maintaining a clean and organized pharmacy area.
  • Participate in ongoing training and development to stay up-to-date on new products, services, and company initiatives.
Requirements
  • High school diploma or equivalent preferred but not required.
  • Previous experience in a retail or customer service setting is a plus.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Physical ability to stand for long periods, lift up to 35 pounds, and move objects to and from shelves.
Benefits

As a CVS Health Store Associate, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits include medical, dental, and vision insurance, 401(k) retirement savings plan, and employee stock purchase plan. We also offer a fully-paid term life insurance plan, short-term and long-term disability benefits, and a range of well-being programs to support your physical and mental health.


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