Customer Service Representative

4 days ago


Lisbon Falls, Maine, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assist Cart Attendant. In this role, you will be responsible for ensuring a positive member experience by providing exceptional customer service, maintaining a clean and organized shopping environment, and assisting members with their purchases.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized shopping environment, including sweeping and restocking carts and ensuring the parking lot is well-maintained.
  • Assist members with their purchases, including loading their vehicles and providing information about products and services.
  • Ensure club pick up orders are filled by contacting members to notify them of any delays or issues, and resolving any member concerns or issues.
  • Maintain safety of the facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting any unsafe situations.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to stand for long periods of time and lift up to 25 pounds.
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), and paid time off. We also offer opportunities for career advancement and professional growth.

Our Member Assist Cart Attendants play a critical role in ensuring a positive member experience, and we are looking for individuals who are passionate about delivering exceptional customer service and making a difference in our members' lives.



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