Sales and Customer Service Representative

6 days ago


Niles, Illinois, United States WINGS Program Full time
About the Job

We are seeking a Sales and Customer Service Representative to join our team at the WINGS Program. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, managing store operations, and contributing to the success of our resale stores.

Key Responsibilities
  • Sales and Customer Engagement: Build relationships with customers, understand their needs, and provide personalized solutions.
  • Store Maintenance: Ensure a clean and organized store environment, maintain inventory levels, and perform tasks as assigned by management.
  • Merchandising and Visual Merchandise: Create eye-catching displays, arrange merchandise, and maintain an attractive store appearance.
  • Donation Processing and Inventory Management: Process donations, manage inventory levels, and maintain accurate records.
What We Offer

We offer a competitive hourly rate of $15.00 per hour, with opportunities for advancement and professional growth. Our benefits package includes [insert benefits here].

Requirements and Qualifications
  • Customer Service Skills: Ability to provide excellent customer service, handle complaints, and resolve issues in a professional manner.
  • Communication Skills: Effective verbal and written communication skills, with ability to interact with customers, staff, and volunteers.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move around the store as needed.
  • Availability: Flexibility to work a variety of shifts, including weekdays, weekends, and holidays.


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