Parts & Service Assistant
2 weeks ago
At Memorial Healthcare System, we are committed to delivering exceptional patient care and service. Our team is dedicated to making a positive impact on the lives of our patients and their families.
Key Responsibilities:
- Assist patients with menu selections to ensure dietary requirements and restrictions are met.
- Resolve, refer, and report service quality issues as needed.
- Collaborate with nursing units to enhance the patient experience.
- Respond to phone calls regarding patient and guest meal orders, maintaining and documenting food preferences, diet orders, and food allergies.
Accountability and Skills:
- Accountability, accuracy, and attention to detail are essential in this role.
- Strong customer service and communication skills are required to interact with patients, families, and staff.
- Ability to work with minimal supervision and make decisions in a fast-paced environment.
Requirements:
- One year of customer service experience.
- Ability to work in a dynamic environment with minimal supervision.
Memorial Healthcare System is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates and offer a competitive benefits package.
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