Mental Health Admissions Specialist

4 days ago

Houston, Texas, United States Promises Behavioral Health, LLC Full time

Job Summary:

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We are seeking a skilled Mental Health Admissions Specialist to join our team at Promises Behavioral Health, LLC. This role is responsible for facilitating the admissions process, providing exceptional customer service, and ensuring seamless transitions for clients.

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About the Role:

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This is a full-time position with an estimated salary of $55,000 - $65,000 per year, depending on experience. The ideal candidate will have a Bachelor's degree in a related field and 1-2 years of experience in mental health, particularly with Substance Abuse.

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Key Responsibilities:

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  • ">
  • Admissions Process Facilitation:">
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    • Facilitate all incoming inquiries of prospective clients, loved ones, and mental health/medical professionals with a sense of urgency and compassion.">
    • Exhibit a high level of professionalism and excellent customer service skills with each call, tour, and admission.">
    • Obtain clinical information and other medical information (as applicable) to determine appropriateness for Washburn House.">
    • Assist callers in identifying the benefits of Washburn House's program as relevant to their individual situation.">
    • Utilize an Intervention style approach (when applicable) to assist callers in working through ambivalence.">
    • Demonstrate exceptional follow-up skills with families and treating professionals.">
    • Prepare and facilitate all aspects of the admissions process, including all intake paperwork.">
    • Conduct campus-wide tours.">
    • Provide referral sources and prospective clients, including their families, with facility and program specific information via community outreach and networking, facility tours, personal visits, assessments, and follow up.">
    • Makes outbound phone calls to referents, as assigned.">
    • Is available days, evenings, and weekends.">
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  • Clinical Skills and Knowledge:">
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    • Demonstrate strong clinical skills, including knowledge of human behavior and performance, individual differences in ability, personality, and interests, learning and motivation, psychological research methods, and the assessment and treatment of behavioral and affective disorders.">
    • Identify complex problems and review related information to develop and evaluate options and implement solutions.">
    • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.">
    • Consider the relative costs and benefits of potential actions to choose the most appropriate one.">
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  • Computer Skills and Equipment:">
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    • Operate desktop computers, fax machines, scanners, copiers, MS Office (Word, Excel, Outlook), multi-line telephone systems, EMR and CRM software.">
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Requirements:

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The ideal candidate will possess a Bachelor's degree in a related field and 1-2 years of experience in mental health, particularly with Substance Abuse. Strong communication and interpersonal skills, attention to detail, and the ability to work under pressure are essential. We offer a competitive salary and a dynamic work environment.

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Benefits:

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Promises Behavioral Health, LLC offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.

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About Us:

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Promises Behavioral Health, LLC is a leading provider of mental health and addiction treatment services. Our mission is to deliver innovative, patient-centered care that improves lives and fosters recovery. Join our team and become part of a dedicated group of professionals committed to making a difference.

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Contact Information:

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Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you.

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