Customer Service Representative

4 weeks ago


Mechanicsburg, Pennsylvania, United States Paul B. Zimmerman, Inc. Full time
Job OverviewAre you passionate about delivering exceptional customer experiences? We're seeking a skilled Sales and Service Associate to join our team at Paul B. Zimmerman, Inc. As a key member of our customer-facing team, you will play a vital role in providing top-notch service and support to our customers.

Key Responsibilities
  • Provide exceptional customer service and support to customers via phone, email, and in-person interactions
  • Assist customers with product inquiries, resolve issues, and provide solutions
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Stay up-to-date on product knowledge and company policies to ensure accurate and informed responses


Requirements
  • Positive attitude and excellent communication skills
  • Familiarity with basic computer applications and ability to learn new systems quickly
  • Accuracy and attention to detail in all interactions
  • Self-motivated and team-oriented with a passion for delivering exceptional customer experiences


Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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