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Sales Manager Bench

1 month ago

Tualatin, Oregon, United States Brookdale Senior Living Full time
Overview

Brookdale Senior Living is seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for maintaining and improving the occupancy level of our community in accordance with our marketing and business plans.

Key Responsibilities:

  • Participate in on-the-job training experiences for the Sales Manager role and learn new skills about senior living.
  • Utilize established sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
  • Manage the sales process by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about the community's services and programs.
  • Respond promptly to every telephone call, email, and Internet or in-person inquiry.
  • Coordinate and complete all activities needed for a sale and convert deposits to move-ins.
  • Keep management and other key associates abreast of the status of all prospective move-ins.
  • Track and record pre-residency steps to facilitate communication.
  • Coordinate with the business development coordinator/director on a weekly basis regarding business development efforts to meet or exceed the established goals for professional leads asset by the community marketing plan.
  • Develop and maintain relationships with and generate leads through residents, family, and professional referral sources on a weekly basis.
  • Provide information and conduct presentations about community services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
  • Effectively manage community inventory and look for opportunities for increasing revenue and creating other revenue streams.
  • Represent the community and increase awareness through participation in outside events, professional groups, and community involvement in the local market.
  • Follow up and execute sales process with all leads from events.
  • Assist management with resident retention through new resident welcome events, resident referral programs, outside community visits to current hospitalized residents, and other programs as outlined in the marketing plan or by the Regional Sales & Marketing Manager.
  • Partners with management to develop and execute marketing plans and achieve community occupancy goals.
  • Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote community services.
  • Monitors conversion ratios regarding sales performance and business development calls to direct referral sources and collects and analyzes data to prepare weekly and monthly reports.
  • Provides frequent sales performance issue information to management.
  • Maintains working knowledge of lead management systems and uses them to maximize sales effectiveness.

Requirements:

  • Bachelor's Degree in Marketing, Business, or related field from an accredited college or university is preferred, or equivalent combination of experience and education is required.
  • A minimum of two to five years sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required.

Benefits:

  • Frequent car travel requires the incumbent to possess and maintain a valid driver's license.
  • Management/Decision Making: Applies existing guidelines and procedures to make varied decisions within a department.
  • Knowledge and Skills: Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment.
  • Ability to operate smartphones, personal computers and related software.
  • Ability to effectively manage time, tasks and projects in a dynamic environment is required.
  • Ability to build trust and act honestly in relationships with others.
  • Ability to assess and understand customers' expectations, needs and circumstances.
  • Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity.
  • Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions:

  • Standing
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Stoop, kneel, crouch, crawl
  • Talk or hear
  • Ability to lift: up to 25 pounds
  • Vision
  • Requires interaction with co-workers, residents or vendors
  • Occasional weekend, evening or night work if needed to ensure shift coverage
  • Possible exposure to communicable diseases and infections

Salary Range Information:

$31.63/hour

Job Locations:

US-OR-Tualatin

Category:

Sales & Marketing

Sub-Category:

Field Sales

Position Type (Portal Searching):

Regular Full-Time

Shift:

1st Shift

ID:

Location:

Name: Tualatin, OR

Location:

Location: US-OR-Tualatin

Job Code:

110232

Work Location:

On-Site

Hiring Range:

$31.63/hour