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Customer Service Professional

2 months ago

Melbourne, Florida, United States Incora Full time
About Incora

Incora is a leading global provider of innovative supply chain solutions, dedicated to reducing complexity and increasing reliability for our customers. Our mission is to enable mission-critical solutions that improve our world.

Job Title: Customer Program Specialist

We are seeking an exceptional customer service professional to join our team as a Customer Program Specialist. This role is accountable for facilitating and building strong customer relationships through continuous provision of high-quality service and support.

Key Responsibilities:
  • Maintain an advanced working knowledge of customer operations and sales policies, internal practices, and contract administration work.
  • Investigate and reconcile customer issues, perform account administration, and ensure overall customer expectations are met.
  • Leverage internal working partnerships to drive business growth and operational efficiency.
Requirements:
  • High School Diploma or GED required.
  • Bachelor's degree in business, accounting, finance, marketing, or supply chain preferred.
  • 3-5 years of combined sales and customer service experience, preferably in the aerospace industry.
What We Offer:
  • An exciting package including great salary and benefits.
  • A chance to work in a first-class brand-new environment.
  • Opportunities for career growth and development.
  • A generous discount portal and employer-paid benefits.

We are passionate about diversity and inclusion and welcome applications from all persons regardless of their age, race, gender, disability, religion, or sexual orientation. If you are passionate about our Incora values and committed to delivering exceptional customer service, we encourage you to apply.