Communications Supervisor

5 days ago


Hayward, California, United States City of Hayward, CA Full time
Job Title: Communications Supervisor

We are seeking a highly skilled and experienced Communications Supervisor to join our team at the City of Hayward, CA. As a key member of our public safety team, you will be responsible for supervising and coordinating the activities of our communication center, ensuring the efficient and effective delivery of emergency services to our community.

Key Responsibilities:
  • Supervise and coordinate the activities of communication center staff, ensuring the efficient and effective delivery of emergency services.
  • Develop and implement policies and procedures to ensure compliance with state and federal regulations.
  • Collaborate with other departments and agencies to ensure seamless communication and coordination of emergency services.
  • Provide training and guidance to communication center staff on procedures and protocols.
  • Monitor and evaluate the performance of communication center staff, providing feedback and coaching as needed.
Requirements:
  • Two years of responsible emergency dispatching experience comparable to the Communications Operator in the City of Hayward.
  • Basic POST Dispatch Course Certificate of Completion.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong analytical and problem-solving skills.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.


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