Hospitality Operations Leader

6 days ago


Mesa, Arizona, United States La Quinta Inn & Suites , Mesa West Full time
Job Description

We are seeking a Housekeeping Director to join our team at La Quinta Inn & Suites, Mesa West. As a key member of our operations team, you'll be responsible for leading a team of housekeeping staff to deliver exceptional customer experiences and maintaining the highest standards of cleanliness in our hotel.

Key Responsibilities

The successful candidate will be responsible for:

  • Hiring and training housekeeping staff to deliver exceptional customer experiences
  • Maintaining accurate records of cleaning operations and addressing any issues that may arise
  • Scheduling repairs and maintenance of cleaning equipment to ensure optimal performance
  • Overseeing the housekeeping budget and inventory management to ensure adequate stock levels
  • Monitoring daily operations to maintain the highest standards of cleanliness in guest rooms and public areas
Requirements

To be successful in this role, you will need:

  • A minimum of 2+ years' experience in hospitality or guest services
  • A strong understanding of environmental services (EVS) principles and practices
  • At least 3+ years of supervisory experience in housekeeping management
  • A high school diploma or equivalent
  • An exceptional leader with great attention to detail and customer service skills
Salary and Benefits

We offer a competitive salary of $34,000 - $36,500 per year, along with opportunities for career growth and professional development. Our company values integrity, accountability, inclusivity, caring, and fun, and we're looking for someone who shares these values.



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