Customer Service Representative

2 weeks ago


St Louis MO USA, United States Acosta Group Full time
Customer Service Agent

About the Role:

We are seeking a highly skilled Customer Service Agent to join our team at Acosta Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.

Key Responsibilities:

  • Aid retail associates and Premium representatives with service order questions, job instructions, and onboarding.
  • Provide technical and merchandising support over the phone.
  • Ensure customer satisfaction with professionalism and positivity.
  • Execute outbound calls to ensure in-store compliance.
  • Document and report all activity through our online tracking system.

Requirements:

  • High school diploma required.
  • Two years' call center experience required.
  • Exceptional customer service skills required.
  • Microsoft Office Suite experience preferred.

What We Offer:

  • Competitive compensation package.
  • Opportunities for career growth and development.
  • A collaborative and dynamic work environment.

Equal Opportunity Employer:

Acosta Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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