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Sales Floor Manager
2 months ago
About the Role:
The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership, and promoting a Positive Work environment.
Key Responsibilities:
• Assist the Store Manager/Assistant Manager with daily operations, activities of employees, and other tasks as needed.
• Support business operations, policies, and procedures.
• Assist in processing and finalizing weekly time and attendance records.
• Perform sales and stock duties (receiving and feeding merchandise to the sales floor).
• Maintain, recover, and replenish sales floor and backstock.
• Provide excellent customer service and resolve issues involving customer relations.
• Ensure the proper processing and display of merchandise and visual presentations.
• Oversee and monitor all methods of loss prevention which include the protection of company assets.
• Assist the Store Manager/Assistant in maintaining compliance standards for shrink control.
• Assist with training and development of new sales associates.
• Ability to complete banking.
• Other duties as assigned.
Requirements:
• High School Diploma or equivalent required.
• Minimum of 1-2 years of fashion retail experience and/or visual merchandising.
• Ability to work a flexible schedule including nights and weekends.
• Must have a high level of integrity.
• Must have excellent customer service skills.
• Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook).
Environment and Physical Demands:
• Constant walking and standing; frequent bending, stooping, and reaching.
• Strong sensory skills such as good eyesight, good hearing, and dexterity.
• Ability to consistently lift 10-35lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55lbs.