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Sales Floor Manager

2 months ago


Braintree, Massachusetts, United States MadRag Full time

About the Role:

The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership, and promoting a Positive Work environment.

Key Responsibilities:

• Assist the Store Manager/Assistant Manager with daily operations, activities of employees, and other tasks as needed.

• Support business operations, policies, and procedures.

• Assist in processing and finalizing weekly time and attendance records.

• Perform sales and stock duties (receiving and feeding merchandise to the sales floor).

• Maintain, recover, and replenish sales floor and backstock.

• Provide excellent customer service and resolve issues involving customer relations.

• Ensure the proper processing and display of merchandise and visual presentations.

• Oversee and monitor all methods of loss prevention which include the protection of company assets.

• Assist the Store Manager/Assistant in maintaining compliance standards for shrink control.

• Assist with training and development of new sales associates.

• Ability to complete banking.

• Other duties as assigned.

Requirements:

• High School Diploma or equivalent required.

• Minimum of 1-2 years of fashion retail experience and/or visual merchandising.

• Ability to work a flexible schedule including nights and weekends.

• Must have a high level of integrity.

• Must have excellent customer service skills.

• Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook).

Environment and Physical Demands:

• Constant walking and standing; frequent bending, stooping, and reaching.

• Strong sensory skills such as good eyesight, good hearing, and dexterity.

• Ability to consistently lift 10-35lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55lbs.