Restaurant Host/Hostess

2 weeks ago


Durham, North Carolina, United States Hotel Durham LLP Full time
Welcome to Hotel Durham LLP

POSITION OVERVIEW:

As a Host/Hostess, you will be essential in creating a welcoming atmosphere for our patrons. Your role involves greeting guests, guiding them to their tables, and ensuring that their experience is enjoyable from the moment they arrive.

KEY RESPONSIBILITIES:

  • Warmly greet and acknowledge guests upon arrival
  • Accurately respond to guest inquiries
  • Keep the waiting area tidy and organized
  • Support the service team with various tasks during busy periods
  • Monitor guest satisfaction and address any concerns

EMPLOYEE BENEFITS:

  • Discounts on food and beverages for staff
  • Opportunities for career advancement
  • Health, dental, vision, and life insurance options for eligible employees
  • Paid time off for full-time staff

QUALIFICATIONS:

  • Preferred experience of at least 1 year in a restaurant setting
  • Ability to thrive in a dynamic, fast-paced environment
  • Exhibit a positive demeanor towards guests and fellow team members
  • Must be legally authorized to work in the United States
  • Willingness to work flexible hours, including nights, weekends, and holidays

EDUCATIONAL BACKGROUND:

A high school diploma or equivalent is preferred.

LANGUAGE PROFICIENCY:

Fluency in English, both spoken and written, is required.

PHYSICAL REQUIREMENTS:

  • Capability to stand for prolonged periods
  • Able to lift items weighing up to 35 lbs.
  • Frequent use of hands and arms
  • Ability to bend, reach, and twist as necessary
  • Maintain a professional appearance and adhere to uniform guidelines


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