Call Center Professional
3 weeks ago
We are seeking a Call Center Professional to join our team at Shield HealthCare.
This is a unique opportunity to provide exceptional customer service to our clients while working in a fast-paced call center environment.
Key Responsibilities:
- Answer and resolve customer inquiries via phone
- Enter customer order information into our CRM system
- Process documentation requests and updates
- Meet performance metrics and goals
Requirements:
- One year of customer service experience
- Ability to multitask and manage multiple priorities
- Demonstrated problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
- Fluency in English, Spanish proficiency a plus
Benefits and Compensation:
- $17-34/hour salary range, with a typical starting pay of $19-20/hour
- Medical, dental, and vision benefits available from day one
- 401(k) retirement plan with company match
- Vacation and sick days, paid holidays, and education assistance
- Employee referral program and career advancement opportunities
Shield HealthCare offers a supportive work environment with ongoing training and development opportunities. Apply today to become part of our dedicated team
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