Sales Director
6 days ago
We are seeking a highly motivated and customer-focused Sales Manager to join our team at Duluth Trading Company. As a Sales Manager, you will be responsible for leading the store team to provide exceptional customer service and drive sales growth.
Key Responsibilities:
• Develop and maintain a comprehensive knowledge of the Duluth brand and products to provide solution-oriented service to customers.
• Lead the store team to achieve sales goals and provide excellent customer service.
• Manage floor coverage to engage customers and drive the Duluth experience.
• Ensure accurate customer profile information is recorded and respond proactively to customer concerns.
• Maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging.
• Effectively set up sales and promotions with proper signing and communication.
• Execute and supervise the handling of merchandise receipts and transfers quickly and accurately.
• Ensure company standards for cleanliness are maintained in the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Provide clear and consistent feedback to employees on a regular basis.
• Adhere to all company guidelines, policies, and programs and set a positive example.
Requirements:
• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer-centric with a focus on delivering exceptional service.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
Benefits:
• Medical insurance, dental insurance, vision insurance, employer-paid life insurance, employer HSA contribution, flex spending accounts, 401K program with company match, employee stock purchase plan, 12-week paid parental leave, 5 paid bereavement days, 9 paid holidays per year, paid short-term and long-term disability, 40% employee merchandise discount.
• Compensation: $23.46 - $25.70/hour
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