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Warehouse Automation Service Technician
2 months ago
We are seeking a dedicated Field Service Technician to join our team in the Warehouse Automation sector. OPEX Corporation has been a leader in the design and service of business process automation equipment for over 40 years, and we are excited to expand our operations in this innovative field.
Position Summary
The Field Service Technician will be responsible for the maintenance, troubleshooting, and repair of material handling systems. This role requires a hands-on approach using various tools to ensure optimal equipment performance. Ideal candidates will possess a strong mechanical aptitude, a solid foundation in electronics, and familiarity with software systems.
Key Responsibilities
- Maintain and repair equipment to ensure continuous production.
- Install and configure new machinery.
- Communicate effectively with clients to diagnose issues.
- Complete detailed field service reports.
- Keep clients updated on repair progress and address any inquiries.
- Collaborate with management and team members to resolve equipment performance challenges.
- Submit weekly timecards and expense reports accurately.
Qualifications
- Associate's Degree in a relevant field or equivalent practical experience.
- Willingness to work overtime as needed.
- Proficient in PC applications, including Word, Excel, and Windows OS.
- Strong customer service skills are essential.
- Valid driver's license, insurance, and reliable transportation are required.
- Ability to lift a minimum of 40 pounds independently.
- Physical capability to navigate job sites, including confined spaces.
Work Environment
The position is based in a warehouse setting, where physical demands include lifting heavy components and maneuvering around equipment. The technician will be required to perform tasks that involve squatting, bending, kneeling, and reaching.
About OPEX Corporation
OPEX Corporation is not just a manufacturer; we are innovators in technology, dedicated to providing automated solutions that meet the evolving needs of our customers. Our family-owned business employs over 1200 professionals who are committed to excellence in manufacturing, installation, and service.
We pride ourselves on fostering a collaborative environment where we listen to our customers and work together to shape the future of automation.
Benefits
We offer a comprehensive benefits package, including:
- Medical, dental, and vision coverage with low employee contributions.
- Paid holidays and a generous PTO policy.
- 401k plan with matching contributions and profit sharing.
- Life insurance and short- and long-term disability coverage.
- Tuition reimbursement opportunities.
OPEX Corporation is an Equal Opportunity/Affirmative Action Employer.
