Service Specialist

21 hours ago

Douglas, Wyoming, United States Black Hills Energy Full time

About the Role:

Black Hills Energy is seeking a highly skilled and safety-focused individual to join our team as a Service Specialist - Pipeline Operations. As a key member of our Gas Operations team, you will play a critical role in ensuring the safe and efficient installation, repair, and maintenance of our natural gas facilities.

Key Responsibilities:

  • Responsible for the installation, operation, and maintenance of all gas facilities, including pipeline systems, measurement, appliances, and associated equipment.
  • Accomplish customer service, installation, construction, maintenance, testing, and troubleshooting related to pipeline systems, measurement, appliances, and associated equipment.
  • Responsible for sales, installation, and service work of appliances in regard to non-regulated products and services offered through the company.
  • Responsible for the general upkeep and maintenance of all facilities and equipment, including pipeline right-of-way, including excavation, repairing, coating, and backfilling pipelines, concrete work, painting, building erection, weed control, etc.
  • Locate and mark facilities per Company Damage Prevention Program and One-Call procedures prior to and during encroachments and excavations.
  • Perform pipeline patrols, population density surveys, leak detection surveys, and inspection per company procedures.
  • Coordinate local Damage Prevention activities.
  • Provide oversight and inspection to ensure asset protection and compliance with company procedures of excavation activities near pipeline facilities.
  • Participate in quality emergency responder programs.
  • Represent the Company during contacts with landowner/tenant, public official, emergency official, and local organization meetings.
  • Perform governmental compliance activities (PHMSA, State Agencies, EPA, USFS, etc.).
  • Perform mapping, record keeping, and data entry duties per company policies.
  • Identify, report, and correct safety and environmental concerns.
  • Participate in the development of O&M Procedures, Site Specific Procedures, project scopes, and work plans.
  • Complete all applicable documentation and record keeping.
  • Perform all work in compliance with Company Standards, procedures, regulatory, and tariff requirements.
  • Demonstrate performance toward operational excellence.
  • Perform other assigned tasks as required.

Requirements:

  • High School Diploma or equivalent.
  • Experience working with a natural gas system preferred, but willing to train.
  • Good verbal and written communication skills.
  • Ability to work from written verbal instruction.
  • Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention on details, and follow work rules.
  • Ability to work with and around combustible or flammable gas, liquids.
  • Achieve and maintain all Operator Qualifications and progression requirements applicable to the job classification.
  • Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers.

Preferred Qualifications:

  • Secondary education or equivalent experience.
  • Knowledge and experience in safe handling practices of flammable gases, liquids, and high-pressure system preferred.
  • Knowledge of company policies and practice, regulatory, and tariff requirements desirable.
  • Knowledge of National, State, and local electrical codes desirable.
  • Possess basic computer and math skills.
  • Ability to interface directly with customers professionally providing a high degree of customer satisfaction.
  • Position requires a driver file. Must be able to operate a commercial motor vehicle or equipment with a gross vehicle combination weight between 10,001 and 26,000 lbs. (this includes hooking to trailers).
  • Ability to operate construction equipment.

About Our Company:

Black Hills Energy is a customer, growth, and safety-focused utility company dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states.

Benefits:

Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company-paid life insurance and disability benefits (short and long term), an employee assistance program, and well-being benefits, and competitive medical, dental, and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.

Equal Opportunity Employer:

Black Hills Energy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.

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