Restaurant Operations Manager
2 days ago
As a key member of our Dairy Queen of Allen Park team, the Assistant General Manager plays a vital role in ensuring the success of our restaurant operations. This dynamic leader will be responsible for managing the entire operation of the restaurant during scheduled shifts, striving to meet or exceed customer expectations in quality, service, and atmosphere. Key responsibilities include:
- Managing inventory control, ordering products, and cash control
- Training shift leads and crew members on PRIDE systems, product recipes, food safety practices, and restaurant safety practices
- Assisting in the execution of the restaurant's business plan, including analyzing COGS and labor, maintaining inventory, and projecting demand changes
- Ensuring Fan service meets or exceeds company standards, establishing standards for customer concerns, and resolving issues promptly
- Developing and implementing strategies to increase average meal checks and frequency of Fan visits
- Accomplishing store objectives by assisting with hiring, training, coaching, and developing shift leads and crew members
Requirements include:
- Minimum 1-3 years of high-volume restaurant leadership experience, with previous quick-service restaurant experience preferred
- High School diploma or equivalent required
- Proven track record of effectively managing COGS and labor
- Strong knowledge and application of safe food handling practices
- ServSafe certification
This is an exciting opportunity for a motivated and experienced leader to join our team and contribute to the success of Dairy Queen of Allen Park.
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