Quality Assurance Manager

2 weeks ago


Lexington, North Carolina, United States Aleron Full time
Quality Manager Job Description

Aleron is seeking a highly skilled Quality Manager to join our team. As a Quality Manager, you will be responsible for providing leadership and direction to ensure that quality systems, procedures, and instructions meet customer requirements, client objectives, and regulatory compliance.

Key Responsibilities:
  • Direct 8D problem-solving teams for all customer-related quality issues, including tracking, reporting, and problem-solving.
  • Primary contact for all customer quality concerns, ensuring all quality concerns are communicated accordingly.
  • Provide support to all departments for quality system development, corrective and preventative action, and problem-solving resolution.
  • Develop relationships with personnel from major OEMs, other QA managers, directors, and management.
  • Assist in supplier selection and certification as required.
  • Assist in statistical process control improvements with manufacturing and supplier base.
  • Complete all APQP-related activities and other quality management system requirements as needed.
  • Ensure conflict and productivity issues are managed directly, constructively, and professionally.
  • Drive year-over-year continuous quality improvement, supporting our strategic deployment model, BEST Wheel, and PREP process.
  • Identify opportunities, forecast resources to achieve quality improvement targets.
  • Develop an annual quality business plan and budget.
  • Ensure enforcement of customer-specific requirements and compliance.
  • Attend training to develop and/or maintain relevant job-related knowledge, techniques, skills, and/or certification.
  • Ensure the factory achieves and maintains the highest possible customer rating for satisfaction and the lowest for PPM.
  • Identify possible improvements related to quality, design, or production processes.
  • Supervise quality personnel.
  • Report monthly quality PREP results to management team and team meetings.
  • Monitor all customer-related costs.
  • Travel to customer sites as required.
Requirements:
  • Bachelor's degree in a technical field or equivalent required.
  • 5+ years of experience with Lean Manufacturing.
  • 5+ years of quality experience.
  • Core tool knowledge (APQP, PPAP, MSA, SPC, FMEA).
  • Problem-solving knowledge (8D, 5Phase, 7Step, Root Cause Analysis).
  • SQC certified quality engineer/certified auditor, certified quality manager.

Aleron companies are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.



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