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Automation Technology Specialist
2 months ago
We are seeking a highly skilled Automation Technology Specialist to join our team at PRG Technical. As a key member of our operations team, you will be responsible for maintaining and troubleshooting automation products, as well as providing installation, commissioning, and technical support for automation systems in substations.
Key Responsibilities- Maintenance and Troubleshooting: Perform routine maintenance and troubleshooting of automation products in the field to ensure optimal performance and minimize downtime.
- Installation and Commissioning: Install and commission automation systems in substations, ensuring seamless integration with existing infrastructure.
- Technical Support: Provide technical support to customers via phone, online, and on-site, resolving issues and answering questions in a timely and professional manner.
- Root Cause Analysis: Collaborate with internal specialist departments to identify and resolve root causes of faults, ensuring prompt resolution and minimizing downtime.
- Training and Development: Conduct training sessions on products at customer premises or remotely, ensuring customers are equipped to operate and maintain automation systems effectively.
- System Integration: Integrate products into customer systems, including SCADA systems, for transformer operators, ensuring seamless integration and minimizing downtime.
- Modbus System Development: Develop Modbus systems on transformers to integrate various sensors, ensuring accurate and reliable data collection.
- Service Reporting: Prepare service reports and customer documentation, ensuring accurate and timely reporting of maintenance and technical activities.
- Customer Satisfaction: Ensure customer satisfaction through prompt and professional service, consolidating feedback, and reporting to headquarters on the assigned portfolio.
- Education: Bachelor's degree in automation, electrical engineering, or a related field.
- Experience: Proven experience working with digitalization in an industrial environment, ideally in substations and on power transformers.
- Technical Skills: Strong technical understanding and excellent manual skills, with experience in commissioning complex electrical systems.
- Soft Skills: Meticulous and independent work approach, reliability, and customer orientation, with excellent communication and problem-solving skills.
- Language: Very good knowledge of English, with the ability to communicate effectively with customers and colleagues.
- Travel: Willingness to travel more than 50%, both nationally and internationally, to support customer needs and attend training sessions.
