Credit Manager

2 weeks ago


Vero Beach, Florida, United States BUDDYS HOME FURNISHING Full time
Job Summary

We are seeking a highly skilled and experienced Credit Manager to join our team at Buddys Home Furnishing. The successful candidate will be responsible for managing customer accounts, ensuring company standards for renewals, delinquencies, and store collections are satisfied, and maintaining internal quality control standards.

Key Responsibilities
  • Acquire and maintain customers through effective account management and customer service
  • Act as a customer liaison to resell the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel, including directing activities of one or more employees
  • Comply with all applicable federal, state, and local statutes
  • Decipher, prepare, and review store reports to ensure accurate and timely data
  • Document all customer commitments and maintain accurate records
  • Ensure company standards for renewals, delinquencies, and store collections are satisfied
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
  • Manage customer accounts, including negotiating and resolving conflicts
  • Manage inventory and cash assets, including preparing daily work schedules and delivery schedules
Requirements
  • Effective organizational skills and ability to prioritize tasks
  • Established collection skills and ability to negotiate and resolve conflicts
  • Good communication skills and ability to work with employees and customers
  • Ability to handle multiple priorities simultaneously and work in a fast-paced environment
  • Learn and become proficient in POS system and maintain professional appearance
  • Must be able to read, write, and communicate effectively in person and over the phone
  • Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
  • Regular and consistent attendance, including nights and weekends as business dictates
Qualifications
  • Two years' experience with Rent-to-Own, retail, or other business emphasizing customer service, account management, sales, and merchandising
  • General physical requirements, including lifting, loading, moving, and using a dolly for merchandise pounds

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