Automotive Sales Representative
7 days ago
We are seeking a highly motivated and results-driven Customer Service Sales Representative to join our team at the Progressive Auto Group. In this role, you will be responsible for providing exceptional customer service and sales experience to our clients.
About the Role:
As a Customer Service Sales Representative, you will be responsible for answering incoming sales calls, contacting internet leads, determining customer vehicle needs, setting appointments, and following up with customers via phone, email, and text. You will also be required to learn and follow call and email scripts, develop superior product knowledge on new vehicle models through product training, and prepare reports to show appointments scheduled, customer appointments kept, and customer sales based on leads received.
Responsibilities Include:
- Answering incoming sales calls
- Contacting internet leads received from our website and third-party sites
- Determining each customer's vehicle needs by asking questions and listening
- Setting and confirming appointments and following up with customer inquiries
- Entering all prospect communications, notes, records, and customer appointment data into the Customer Relationship Management Tool
- Preparing reports to show appointments scheduled, customer appointments kept, and customer sales based on leads received
- Learning and following call and email scripts
- Developing superior product knowledge on all new vehicle models through product training
- Following up with customers via phone, email, and text
Benefits:
- 40 hour work week
- Competitive hourly pay plus bonus program.
- Ongoing sales and product training.
- Paid vacation and sick days.
- 401K retirement plan with employer match.
- Medical plans with a prescription drug program and dental benefits
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Automotive Parts Sales Representative
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