Customer Service Ambassador for Retail Banking
4 weeks ago
Job Summary
This role is responsible for building and maintaining strong relationships with customers in retail banking. The ideal candidate will provide exceptional customer service, ensuring a positive experience for all interactions.
Key Responsibilities
- Acquire and retain new and existing customer relationships
- Provide ownership of the customer experience, from initial contact to resolution
- Collaborate with internal teams to deliver exceptional service
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
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