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Healthcare Reception Specialist

2 months ago

Fort Worth, Texas, United States Integrity Urgent Care Full time
Position Overview

Integrity Urgent Care is on the lookout for a dedicated Front Office Coordinator to enhance our team. In this role, you will serve as the initial point of interaction for our patients, playing a crucial part in ensuring that every individual receives exceptional care. Your responsibilities will include delivering friendly and efficient service while upholding a professional demeanor at all times.

Key Responsibilities
  • Welcoming and registering patients promptly and accurately, including the collection of co-pays and necessary registration details.
  • Safeguarding patients' rights by ensuring the confidentiality of personal and financial information.
  • Managing patient flow and overseeing the lobby area to maintain an organized environment.
  • Handling incoming calls, scheduling appointments, and addressing patient inquiries effectively.
  • Collaborating with healthcare professionals to facilitate seamless patient care.
  • Maintaining a tidy and orderly front-desk workspace.
Qualifications
  • High school diploma or equivalent is required.
  • Exceptional communication and interpersonal abilities.
  • Capability to multitask in a dynamic environment.
  • Strong organizational skills with a keen attention to detail.
  • Familiarity with medical terminology and procedures.
  • Proficiency in Microsoft Office and electronic medical record systems.
  • A minimum of 2 years in a customer-focused role is preferred.
  • BLS certification is a plus.
  • Understanding of insurance summary data is advantageous.
Benefits

Integrity Urgent Care provides a supportive work environment in modern urgent care facilities, offering a range of benefits including:

  • Work-life balance with flexible scheduling options.
  • Competitive compensation.
  • Generous paid time off.
  • Health, dental, and vision insurance.
  • Retirement plan with employer matching.
  • Short-term and long-term disability coverage.
  • Life insurance options.
  • Starting pay based on experience, beginning at $15.00/hour.