Hearing Instrument Specialist

3 weeks ago


Salisbury Maryland, United States HearingLife Full time
About HearingLife

HearingLife is a national hearing care company under the Demant umbrella and in association with Oticon. Built on a heritage of care, health, and innovation since 1904, HearingLife operates more than 600 hearing care centers across 42 states.

Job Summary

We are seeking a highly skilled and caring professional to join our team as a Hearing Instrument Specialist. As a key member of our team, you will provide clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience.

Responsibilities
  • Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users of best practices.
  • Perform checks on hearing aids and other amplification devices. This includes but is not limited to troubleshooting, conducting repairs to hearing aids, earmolds and cleaning of hearing aids.
  • Achieve practice growth with a strong mindset on sales and key business metrics while maintaining ethical practice standards.
  • Local community outreach including health fairs and developing physician relationships. You represent HearingLife as an advocate to making a life-changing difference.
  • Counsel patients on the purchase of their hearing aids, devices, and accessories. Maintain a current understanding of third-party payors and various payment methods in accordance with federal and state laws.
  • Understand and meet monthly, quarterly, and yearly clinical finance targets working closely with your PCC and Manager to achieve clinics financial KPIs.
  • Support Telehealth initiatives (Remote Care) to expand patient care and product portfolio including but not limited conducting hearing tests, coach and educate patients on hearing aid devices.
  • Maintain continuing education requirements based on state requirements.
  • Ability to operate audiometric equipment and to interpret the results.
  • Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients. Communication is key.
  • All other duties as assigned.
Qualifications
  • Active Hearing Aid Dispensing License or Audiology License in accordance with state requirements.
  • 2+ years Hearing Aid sales experience or 2 years equivalent in industry training under a licensed HIS or AuD.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.



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