Musical Host

3 weeks ago


Marion, Indiana, United States Relais & Châteaux Full time
Job Title: Musical Host

We are seeking a charismatic and organized Musical Host to join our team at Twin Farms, a renowned Five Star hotel in Barnard, Vermont. As a Musical Host, you will be the primary point of contact for our guests, setting the tone for their experiences in the Main House.

Key Responsibilities:
  • Greet and seat guests with a warm smile and friendly demeanor.
  • Manage reservations through the booking system, ensuring accurate seating arrangements and timely communication with guests.
  • Function as a communication hub between guests and staff, relaying special requests or preferences to the right team members and/or departments.
  • Maintain a waitlist during peak hours, estimating wait times accurately and keeping guests informed of their status.
  • Assist guests as needed, including answering questions about the menu, offering recommendations, and addressing concerns or complaints in a prompt and professional manner.
  • Coordinate with servers to ensure a smooth transition between seating and service, communicating any special requests or requirements from guests.
  • Maintain the host stand and Main House Commons clean and organized at all times, including ensuring menus are wiped down and sanitized regularly.
Requirements:
  • Outstanding interpersonal skills and a genuine desire to provide exceptional service to guests.
  • Excellent verbal communication skills are essential for effectively interacting with guests and staff.
  • Ability to stay organized in a challenging environment and handle multiple tasks simultaneously.
  • Collaborative team player, willing to assist colleagues in other roles as needed to ensure the overall success of the operation.
  • Professional appearance and demeanor at all times, representing the company in a positive light.
  • Willingness to work evenings, weekends, and holidays as required by the demands of the business.
Benefits:
  • Paid time off up to 4 weeks
  • Paid sick leave
  • Holiday Pay
  • Paid overtime
  • Paid health and vision insurance
  • Life Insurance
  • 401k Matching
  • Daily Staff Meal
  • Relocation Assistance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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