Orthopedic Field Service Specialist

4 weeks ago

Cleveland, Ohio, United States Enovis Full time
Job Title: Field Service Representative

At Enovis, we are committed to delivering exceptional patient care and transforming medical technology. As a Field Service Representative, you will play a vital role in helping us achieve this goal.

Key Responsibilities:
  • Provide education and training on orthopedic soft goods, functional bracing, and bone growth stimulators to healthcare professionals.
  • Offer routine customer service to patients, physicians, and clinical staff, ensuring their needs are met and exceeded.
  • Manage inventory and participate in audits to maintain accuracy and compliance.
  • Verify patient benefits and pre-authorize treatments to ensure seamless care.
  • Serve as a liaison between customers, Enovis, and the Sales Team, fostering strong relationships and driving business growth.
  • Adhere to Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements.
Requirements:
  • A minimum of 2 years' experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment.
  • Bachelor's Degree in a related field.
  • Ability to satisfy third-party credentialing/screening requirements for hospital access.
Preferred Qualifications:
  • Active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related credentials.
Work Environment and Physical Demands:
  • Provides patient care in physician's offices, hospitals, and clinics.
  • May be exposed to airborne and bloodborne pathogens.
  • Must frequently lift and/or move up to 20 pounds.
  • Travel requirements may include up to 10% of the time, with no overnight travel required.

Enovis is an equal employment opportunity employer and welcomes applicants from diverse backgrounds. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and income protection plans. Join us in our mission to create better patient outcomes and transform medical technology.

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