Guest Services Technician II
4 weeks ago
About the Role:
Aims Community College is seeking a highly skilled Guest Services Technician II to join our team. As a Guest Services Technician II, you will be responsible for providing exceptional support to event attendees, ensuring a seamless and enjoyable experience.
Key Responsibilities:
- Provide direction and event location to attendees
- Report unsafe and hazardous conditions to Campus Security
- Know the locations of life-saving equipment in the assigned building/area
- Regulate accessible areas
- Report any suspicious activity to Campus Safety and Security
- Observe traffic and parking conditions and report problems to Campus Safety and Security
Requirements:
- 3 years of experience in crowd assessment/control
- Certifications or specialized trainings
- Stress management
- Conflict management
- Decision making
- Critical thinking
- Good communication (Verbal/Written)
- Problem solving
- Verbal de-escalation
What We Offer:
- Tuition waiver for employee on Aims courses
- Access to the PERC (Aims gym) for employee & one guest
- Aims Discount program
- Free parking on all campuses
- Additional supplemental benefits & retirement programs available
How to Apply:
Please submit your application, including a resume and cover letter, to Aims Community College. We look forward to reviewing your application.
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