General Operations Lead

3 weeks ago


Grand Rapids, Michigan, United States JHG Group - IHOP Full time
Lead Operations:
The JHG Group - IHOP is seeking an experienced General Operations Lead to support the General Manager in managing the store's operations. This role involves supervising daily task assignments and performance for all management and associates, ensuring a pleasant dining experience for all customers, and managing matters related to associates and the team. The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to analyze results and trends to drive business growth.

Responsibilities:
  • Oversee cash management procedures and monitor and analyze reports relating to Loss Prevention.
  • Control inventory levels by checking in external vendors and ensuring accurate delivery.
  • Value store associates through celebration and recognition.


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