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Service Operations Manager

2 months ago


Hampton, Iowa, United States Dollar Fresh Market Full time
Position Overview:
As a Service Operations Manager at Dollar Fresh Market, you will play a pivotal role in overseeing daily store functions. Your responsibilities will include:
  • Team Supervision: Lead and coordinate the activities of store personnel across various departments in the absence of the manager.
  • Task Assignment: Designate specific responsibilities to team members and monitor their performance to ensure timely completion of tasks.
  • Employee Training: Provide comprehensive training to staff on departmental protocols and job responsibilities.
  • Customer Service Excellence: Uphold high standards of customer service throughout the store and effectively resolve any customer concerns.
Key Responsibilities:
In this role, you will be instrumental in fostering a positive shopping experience for our customers while ensuring operational efficiency within the store.